Process automation
Less copying and chasing. More time for the work that matters. I connect tools, organize information, and build workflows that keep running.
Services & selected work
Purpose, put into practice
I turn complex social-impact work into well-run programs, dependable systems, and connected communities. Here’s what that looks like in practice.
Program leadership
From the first needs assessment to the final report. I bring people, plans, budgets, and priorities together — and keep the whole program moving.
Project operations
The detail behind dependable delivery. I coordinate contractors, events, logistics, reporting, and communications so nothing falls through the cracks.
Community building
Belonging, not just membership. I build inclusive spaces, meaningful peer learning, and the operational backbone that helps communities thrive.
Selected case studies
What I did. What changed.
One source of truth. Lasting value.
An information system that brings innovation partner data together — and stays useful long after handover.
70+ partners
Connected in one reporting database
A health training program built to last.
Leading Tanzania’s first tablet-based blended clinical course — with equity and sustainability built into the design.
30% → 0%
Learner attrition, with 100% graduation
The detail that makes learning happen.
Coordinating people, technology, and delivery behind a multi-country science communication program.
40+ learning events
Supported, alongside a 6-country journalist network
A community with a voice — and influence.
Building a global LGBTQIA+ Community of Practice around safety, inclusion, and member-led participation.
33% → 80%
Annual survey response rate
Peer support that no longer needs me.
Giving conservation leaders a practical structure to work through real challenges together.
Member-owned
Quarterly case clinics, run autonomously
Keeping a regional program connected.
Coordinating donor engagement and an equity-minded capacity-strengthening approach across countries.
12 countries
A donor engagement program spanning 4 years
Community engagement plan
From a network
to a community.
A sample 90-day engagement plan for a distributed community of social-impact practitioners. The goal: help members find relevant peers, exchange practical knowledge, and gradually take ownership of the space. Activities and measures would be co-designed with members.
DAYS 01–30
Listen & build trust
- Interview members about priorities, barriers, and what belonging looks like.
- Map languages, time zones, accessibility needs, and existing connections.
- Co-create community guidelines and a consent-based onboarding journey.
- Welcome each member personally and connect them with a relevant peer.
Deliverables: Member needs map, shared guidelines, onboarding checklist, and baseline survey.
DAYS 31–60
Create a rhythm
- Run a facilitated case clinic around a member’s real challenge.
- Share a weekly digest of member questions, resources, and opportunities.
- Rotate live session times and offer asynchronous participation.
- Invite members to host focused discussions and share practical work.
Deliverables: Co-created content calendar, first case clinic, weekly digest, and feedback check-in.
DAYS 61–90
Share ownership
- Support member hosts with a repeatable session guide and role checklist.
- Introduce members pursuing shared challenges or collaborations.
- Review participation and belonging data with the community.
- Agree the next quarter’s priorities and a rotating host schedule.
Deliverables: Member-hosted session, peer-support guide, engagement review, and next-quarter plan.
Measure value,
not just activity.
Track onboarding completion, repeat participation, member-to-member replies, and representation across languages and time zones. Ask what members applied in their work, whether they feel safe contributing, and what collaborations emerged. Establish targets after the baseline — rather than inventing success numbers.